ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. They deliver a holistic, personal approach to managing success throughout the customer lifecycle. Their true Customer Success Management Platform provides actionable insights, rich customer analytics, and best practices to reduce churn, increase revenue, and maximize the lifetime value of the customer.
Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Client Success, you can easily track which users hold Client Success licenses, how frequently they use Client Success, and which features they are using. The Zluri + Client Success integration offers detailed usage and engagement metrics for each user in your Client Success organization. Also, you can manage license ownership and provision Client Success accounts for users.
Discover which users hold Client Success licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Client Success 's engagement score through the average usage percentage metric.
Manage Client Success Licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.