Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
Zluri is a comprehensive SaaS Management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Dixa , you can easily track which users hold Dixa licenses, how frequently they use Dixa, and which features they are using. The Zluri + Dixa integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision Dixa accounts for users.
Discover which users hold Dixa licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Dixa's engagement score through the average usage percentage metric.
Manage Dixa licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.