HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.
Zluri is a comprehensive SaaS management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with HappyFox, you can easily track which users hold HappyFox licenses, how frequently they use HappyFox, and which features they are using. The Zluri + HappyFox integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision HappyFox accounts for users.
Discover which users hold HappyFox licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand HappyFox's engagement score through the average usage percentage metric.
Manage HappyFox licenses, monitor the amount spent, and track upcoming renewals from a single dashboard.