Usedesk is a customer support platform for automation, analysing and boosting Customer Service that helps to raise client's loyalty.
Zluri is a comprehensive SaaS management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Usedesk, you can easily track which users hold Usedesk licenses, how frequently they use Usedesk, and which features they are using. The Zluri + Usedesk integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision Usedesk accounts for users.
Discover which users hold Usedesk licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Enforce Usedesk usage policy across the organization & get security alerts on violation of policies.
Manage Usedesk licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.