Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries.
Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Answerbase, you can easily track which users hold Answerbase licenses, how frequently they use Answerbase, and which features they are using. The Zluri + Answerbase integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision Answerbase accounts for users.
Discover which users hold Answerbase licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Answerbase's engagement score through the average usage percentage metric.
Manage Answerbase licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.