Introduction

These Zluri AI Terms ("AI Terms") form an integral part of the Website Terms of Use and the Master Subscription Agreement, as applicable, between you ("Customer") and Zluri Technologies Private Limited ("Zluri"). By accessing or using Zluri's AI-powered features, you agree to be bound by these AI Terms on behalf of the entity you represent. Capitalized terms used herein and not defined shall have the meanings given to them in the Agreement.

1. Overview

"Zluri AI" refers to any functionality or feature offered by Zluri that incorporates artificial intelligence (AI), machine learning (ML), or similar technologies. These AI capabilities may be developed by Zluri or provided by third-party service providers under Zluri's control.

2. Principles

• Transparency: All AI systems and algorithms utilized by Zluri shall be transparently documented, allowing stakeholders to understand their functions and potential impacts.
• Accountability: The company shall establish clear lines of responsibility for the development, deployment, and maintenance of AI systems, ensuring accountability for outcomes.
• Fairness and Bias Mitigation: Zluri shall actively work to identify and mitigate biases within AI systems to ensure fairness and equity in decision-making processes.
• Privacy and Data Protection: AI initiatives shall adhere to strict privacy and data protection standards, ensuring that user data is handled securely and ethically.
• Safety and Reliability: The company shall prioritize the safety and reliability of AI systems, conducting thorough testing and validation to minimize the risk of errors or failures.

3. Ownership and Intellectual Property

All rights, title, and interest in Zluri AI, including related models, algorithms, and associated intellectual property, remain solely with Zluri and its licensors. This includes improvements or derivative works generated through your use of the Service, excluding Customer Property.

4. Customer Content and AI Usage

"Input" means any personal data or content submitted by the Customer to Zluri AI.
"Output" means content generated by Zluri AI in response to Input.
Input and Output collectively constitute "AI Content," and to the extent permitted by law, remain Customer Property.

Customers are solely responsible for reviewing, validating, and using the Output. Zluri does not claim ownership over Input or Output.

Personal data may be used in connection with AI models only if it has been hashed or appropriately tokenized prior to processing, in order to prevent the identification of individuals and ensure compliance with applicable Data Protection laws.

For more information about retention of data, please refer to Zluri’s Data Retention Policy.

5. Training and Data Usage

Zluri will not use Customer AI Content (Input or Output) for training or improving its AI models in a way that could impact other Zluri customers. In Zluri’s default tenancy corporate production environment, all customer data is isolated and is not used to train AI models in a way that would cause customer data exposure. Zluri does not share any customer data (including copyrighted or proprietary materials) with other customers or external parties. Zluri implements strict safeguards to ensure that content generated by our AI systems does not expose copyrighted material belonging to other customers.

6. Accuracy and Human Oversight

Zluri AI features are intended to assist and enhance user experience, but they are not a replacement for professional judgment. The output generated by these features may not always be accurate. Zluri continuously monitors and evaluates the performance of its machine learning models against internal benchmarks for reliability, precision, and fairness. These benchmarks are structured to ensure a higher accuracy. Users are responsible for independently validating the AI's output and ensuring that decisions involving it are made with human oversight. It is also essential to avoid misleading others by presenting AI-generated content as exclusively human-authored without proper disclosure when such disclosure is reasonably expected.

7. Warranties and Disclaimers

While we strive to deliver reliable and secure AI functionalities:

• Zluri AI is provided "as is" without warranties of any kind.
• We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Customers must not use Zluri AI in any manner that violates applicable laws or infringes third-party rights.

8. Employee Responsibilities

Employee(s) shall:

• Prior to publication of information to any forum accessible without authentication, analyze it for aggregation and sensitive data generation (SDG) risk.
• If there is any doubt as to whether sensitive data generation (SDG) is a risk, request risk acceptance.
• Determine if system is certified prior to use.
• Assume that an Information system(s) is not a Certified system(s) unless confirmed otherwise.
• Only log in to Information system(s) using organizational email addresses, credentials, and Accounts.
• NOT treat AI tools as infallible, especially in the case of security-related questions or in security-sensitive situations.
• To the maximum extent possible, opt-out of data sharing and retention with the tool’s vendor.
• Report any indications an Artificial Intelligence system is behaving in a malicious manner.
• NOT knowingly deploy any system that has a net negative impact on the expected lifespan of a human being.
• NOT knowingly violate any applicable law or regulation.
• Determine if nonconformity(ies) exists and initiate the Nonconformity procedure.

9. Customer Responsibilities

You agree:

• Not to use Zluri AI to develop competing AI models or services.
• Not to misrepresent Output as being exclusively human-generated.
• Not to use Zluri AI to make solely automated decisions that may negatively impact individual rights without appropriate human review.
• To comply with all usage guidelines, technical limits, and documentation provided by Zluri.

10. Optional Use and Sub-processors

Use of Zluri AI is entirely optional and not required to access Zluri's core platform. Zluri AI is powered in part by OpenAI, which will be listed as a Sub-processor if enabled. Use of Zluri AI is subject to compliance with OpenAI's policies, including its Content Policy.

11. Service Availability

Zluri makes reasonable efforts to maintain uptime of its AI services, but availability is subject to limitations of third-party providers. AI-related downtime is excluded from standard service level guarantees.

12. Performance audits of AI model

Zluri conducts ongoing performance audits of its Data Policy to monitor and uphold internal standards of reliability and fairness. Zluri further commits to maintaining a higher accuracy level in its operation.

13. Modifications

Zluri reserves the right to update these AI Terms periodically. Continued use of Zluri AI following any such update constitutes your acceptance of the revised terms.

14. Mutual Protection

This AI Policy is intended to protect the interests of both Zluri and its customers by promoting transparency, safety, responsible use, and clear ownership of AI-generated content.