Discover, Manage & Optimize Helpscout usage in your organization
Help Scout is a cloud-based help desk solution that helps small businesses and small teams manage their customer relationships
Zluri is a comprehensive SaaS management platform for enterprises. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
Through direct integration with Helpscout, you can easily track which users hold Helpscout licenses, how frequently they use Helpscout & which features they are using. You will get detailed usage & engagement metrics for each user on the Helpscout platform. Also, you can manage license ownership and provision Helpscout accounts for users.
Key Features:
Discover which users hold Helpscout licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses to save cost & secure your application stack.
Manage Helpscout licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.
Provision & deprovision Helpscout licenses from Zluri dashboard.