Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. The product focuses mainly on sales, marketing, and service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its once proprietary, now Open Source (.NET based) framework to customize it. It is part of the Microsoft Dynamics family of business applications.
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Get more out of Microsoft Dynamics CRM with Zluri
Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Microsoft Dynamics CRM, you can easily track which users hold Microsoft Dynamics CRM licenses, how frequently they use Microsoft Dynamics CRM, and which features they are using. The Zluri + Microsoft Dynamics CRM integration offers detailed usage and engagement metrics for each user in your Microsoft Dynamics CRM organization. Also, you can manage license ownership and provision Microsoft Dynamics CRM accounts for users.
Key Features:
Discover which users hold Microsoft Dynamics CRM licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Microsoft Dynamics CRM's engagement score through the average usage percentage metric.
Manage Microsoft Dynamics CRM licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.