Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.
Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Delighted, you can easily track which users hold Delighted licenses, how frequently they use Delighted, and which features they are using. The Zluri + Delighted integration offers detailed usage and engagement metrics for each user in your Delighted organization. Also, you can manage license ownership and provision Delighted accounts for users.
Key Features:
Discover which users hold Delighted licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Delighted's engagement score through the average usage percentage metric.
Manage Delighted licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.