Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs
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Get more out of Freshservice with Zluri
Zluri is a comprehensive SaaS Operations management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Freshservice, you can easily track which users hold Freshservice licenses, how frequently they use Freshservice & Which features they are using. You will get detailed usage & engagement metrics for each user on the Freshservice platform. Also, you can manage license ownership, provision Freshservice accounts for users.
Key Features:
Discover which users hold Freshservice licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Freshservice engagement score through the average usage percentage metric.
Manage Freshservice licenses, monitor the amount spent , track upcoming renewals from a single dashboard and know about active contracts.