Zoho Desk is web-based help desk software that gives you the ability to manage your customer support activities efficiently. Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily.
Zluri is a comprehensive SaaS management platform for enterprises. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
Through direct integration with Zoho Desk , you can easily track which users hold Zoho Desk licenses, how frequently they use Zoho Desk , and which features they are using. The Zluri + Zoho Desk integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision Zoho Desk accounts for users.
Discover which users hold Zoho Desk licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses to save cost & secure your application stack.
Manage Zoho Desk licenses, monitor the amount spent, and track upcoming renewals from a single dashboard.
Provision & deprovision Zoho Desk licenses from Zluri dashboard.
Get detailed application usage metrics about Zoho Desk.