narvar testimonial
Narvar transformed its access management from manual, risk-prone processes to automated, policy-driven governance with Zluri, cutting audit effort, improving security, and scaling control across a growing SaaS ecosystem.
Narvar is an intelligent customer experience platform that empowers over 1,500 leading brands,including Sephora, Levi’s, and Patagonia,to drive loyalty and growth 'beyond the buy.' As its workforce and SaaS ecosystem grew across regions, Narvar’s IT team needed stronger controls over employee and external access, while keeping operations efficient and compliant.
With hundreds of SaaS/AI applications and over 300 users spread across time zones, Narvar’s IT team spent hours manually offboarding users and tracking access changes.
“Before Zluri, verifying every user’s access meant multiple exports and manual audits. Zluri’s reports instantly show us what’s missed and where to take action.” , Philip Zhou, Director of IT Operations, Narvar
Zluri also automated Narvar’s entire user-lifecycle process, from onboarding to offboarding, providing clear visibility into every identity and access change.
Impact:
• 50% faster user provisioning & deprovisioning through automated workflows
• 150+ hours saved annually in audits and manual tracking
• $16,000 in operational savings through process efficiency
External and service accounts in tools like Monday.com and Confluence often remained active after projects ended,creating compliance and security risks.
“We had customer and partner accounts that stayed active long after projects closed. With Zluri, we can now enforce clean-up policies automatically.” , Philip Zhou, Director of IT Operations, Narvar
Zluri’s policy engine helps Narvar identify inactive accounts, auto-suspend unused access after 90 days, and maintain complete audit trails for internal and external identities.
As teams experimented with different SaaS or AI tools, Narvar wanted to encourage safe usage while blocking unapproved or high-risk apps. Zluri helped the Narvar IT team identify over 1,000 SaaS applications through SSO, and discover over 20 new SaaS/AI tools in use every month, flagged unauthorised usage, and automatically notified IT teams of potential exposure.
Narvar plans to expand automation with zero-touch onboarding/offboarding and scheduled access reviews,building a scalable and secure SaaS Management foundation for growth.
Narvar transformed its access management from manual, risk-prone processes to automated, policy-driven governance with Zluri, cutting audit effort, improving security, and scaling control across a growing SaaS ecosystem.
Narvar is an intelligent customer experience platform that empowers over 1,500 leading brands,including Sephora, Levi’s, and Patagonia,to drive loyalty and growth 'beyond the buy.' As its workforce and SaaS ecosystem grew across regions, Narvar’s IT team needed stronger controls over employee and external access, while keeping operations efficient and compliant.
Narvar is an intelligent customer experience platform that empowers over 1,500 leading brands,including Sephora, Levi’s, and Patagonia,to drive loyalty and growth 'beyond the buy.' As its workforce and SaaS ecosystem grew across regions, Narvar’s IT team needed stronger controls over employee and external access, while keeping operations efficient and compliant.
With hundreds of SaaS/AI applications and over 300 users spread across time zones, Narvar’s IT team spent hours manually offboarding users and tracking access changes.
“Before Zluri, verifying every user’s access meant multiple exports and manual audits. Zluri’s reports instantly show us what’s missed and where to take action.” , Philip Zhou, Director of IT Operations, Narvar
Zluri also automated Narvar’s entire user-lifecycle process, from onboarding to offboarding, providing clear visibility into every identity and access change.
Impact:
• 50% faster user provisioning & deprovisioning through automated workflows
• 150+ hours saved annually in audits and manual tracking
• $16,000 in operational savings through process efficiency
External and service accounts in tools like Monday.com and Confluence often remained active after projects ended,creating compliance and security risks.
“We had customer and partner accounts that stayed active long after projects closed. With Zluri, we can now enforce clean-up policies automatically.” , Philip Zhou, Director of IT Operations, Narvar
Zluri’s policy engine helps Narvar identify inactive accounts, auto-suspend unused access after 90 days, and maintain complete audit trails for internal and external identities.
As teams experimented with different SaaS or AI tools, Narvar wanted to encourage safe usage while blocking unapproved or high-risk apps. Zluri helped the Narvar IT team identify over 1,000 SaaS applications through SSO, and discover over 20 new SaaS/AI tools in use every month, flagged unauthorised usage, and automatically notified IT teams of potential exposure.
Narvar plans to expand automation with zero-touch onboarding/offboarding and scheduled access reviews,building a scalable and secure SaaS Management foundation for growth.
.webp)
.webp)
.webp)
.svg)
