Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Zluri is a comprehensive SaaS Management platform for IT teams. It enables IT teams to discover, manage, secure, and comply across multiple SaaS applications, all from a single dashboard.
With direct integration with Kayako, you can easily track which users hold Kayako licenses, how frequently they use Kayako, and which features they are using. The Zluri + Kayako integration offers detailed usage and engagement metrics for each user in your organization. Also, you can manage license ownership and provision Kayako accounts for users.
Key Features:
Discover which users hold Kayako licenses in your organization and how frequently they use them.
Identify inactive users and unused licenses in order to secure your application stack.
Understand Kayako's engagement score through the average usage percentage metric.
Manage Kayako licenses, monitor the amount spent , and track upcoming renewals from a single dashboard.