IT Teams

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Top 11 ManageEngine ITAM Competitors & Alternatives for 2024

Sreenidhe S.P

16th November, 2023

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ManageEngine stands as a pivotal solution in the realm of cloud-based IT asset management, offering indispensable support to organizations as they navigate the complexities of asset management and strategic decision-making for optimal ROI.

However, like any software, ManageEngine does have its limitations. Therefore, exploring alternative IT asset management solutions is advisable to ascertain that your organization's unique requirements are effectively addressed.

ManageEngine offers a user-friendly platform with robust features, including hardware, software, and cloud asset management, facilitating end-to-end asset lifecycle management from procurement to disposal. However, it's important to acknowledge that ManageEngine comes with its own set of strengths and weaknesses.

Let's explore the top notable ManageEngine competitors. But before we dive into those alternatives, let's take a closer look at ManageEngine to better understand its offerings and limitations.

What is ManageEngine? 

ManageEngine is a comprehensive IT asset management solution that empowers organizations to efficiently oversee their IT assets, ultimately enabling data-driven decision-making. This versatile tool offers several key features aimed at streamlining asset management processes. 

It provides a robust platform for efficiently managing IT assets, ensuring that organizational resources are optimally utilized in alignment with strategic goals and objectives. Moreover, ManageEngine offers a powerful system for tracking purchases and contracts related to IT assets, facilitating better financial planning and ensuring compliance with vendor agreements. 

The software also delivers unparalleled visibility into IT assets throughout the organization, allowing IT administrators to gain valuable insights into asset utilization, performance, and lifecycle management. 

Furthermore, ManageEngine simplifies the complex task of software license management, helping organizations stay compliant with software licensing agreements and avoid costly penalties. Lastly, it automates various tasks, including inventory management, enhancing overall efficiency by reducing the burden of manual efforts on IT teams and enabling professionals to focus on more strategic initiatives.

Drawbacks of ManageEngine

Here are some drawbacks of Lansweeper to consider:

• Inadequate Technical Support: One notable drawback of ManageEngine is its subpar technical support. Users often encounter challenges when seeking assistance or troubleshooting issues. 
  
  Response times can be slow, and the quality of support provided may not always meet user expectations. This can be frustrating, especially when dealing with critical IT infrastructure problems that require immediate resolution.

• Limited Customization Options: ManageEngine's software solutions, while feature-rich, can be restrictive when it comes to customization. Users looking to tailor the software to their specific needs may find it challenging to do so. 
  
  The lack of flexibility in adapting the software to unique workflows or business processes can hinder productivity and achieving specific goals.

• Complex Configuration Process: Another drawback of ManageEngine is the complexity of its configuration process. Setting up and fine-tuning the software to align with an organization's requirements can be daunting.
  
  The intricacies of the configuration process may demand a significant amount of time and resources, making it less accessible to users without extensive IT expertise. This complexity can also increase the potential for configuration errors, leading to operational disruptions.

Customer Rating

• G2: 4/5

• Capterra: 4.3/5

Top 11 ManageEngine IT Asset Management Alternatives 

Here are some noteworthy ManageEngine competitors and alternatives that align closely with your business needs:

1. Zluri 

Zluri, a cutting-edge IT asset management platform, stands out as the top ManageEngine competitor. Zluri offers a comprehensive platform to assist your IT teams in discovering, managing, securing, and ensuring compliance across a diverse array of SaaS applications, all from a single, user-friendly dashboard. Zluri offers a variety of advanced features, such as:

Discovery Methods: Zluri boasts the industry's most extensive app library, housing an impressive catalog of over 225,000 applications. Its advanced discovery engine utilizes five robust discovery methods: single sign-on (SSO), finance and expense management system integration, direct API integration, optional desktop agents, and browser agents. This ensures the detection of 100% of SaaS app licenses within your entire IT infrastructure.

Zluri’s five robust discovery methods

With a firm commitment to simplifying the complexities of IT asset management, Zluri empowers your organization to seize control, enhance efficiency, and reduce manual workloads. 

For example, Zluri's direct API integration can automatically detect and report usage data from popular tools like Slack, Salesforce, and Dropbox, providing a complete view of your software landscape.

License Management Mastery: Zluri enables your IT teams to effortlessly monitor IT assets, user licenses, and license types, all within a unified platform. It provides invaluable insights into subscriptions, contracts, and perpetual licenses, facilitating the identification of unused licenses and abandoned applications. Zluri empowers you to rightsize underutilized licenses and transition to more cost-effective tiers, optimizing your software spending to its fullest potential.

License Insights

For instance, Zluri can pinpoint that 20% of your Microsoft 365 licenses are unused, potentially saving your organization significant costs.

Renewal Intelligence: Zluri eliminates the guesswork in renewal dates. The platform sends proactive alerts well in advance of upcoming payments and contract renewals. Customizable alerts ensure that high-value contracts receive the attention they deserve, streamlining your renewal priorities.

Renewal Calendar

As an example, Zluri can notify you 60 days in advance of your Salesforce contract renewal, allowing ample time to negotiate better terms or explore alternatives.

Usage Monitoring & Cost Optimization: Zluri equips your IT teams with invaluable SaaS usage data, pinpointing applications that drain resources without delivering commensurate value. The usage monitoring feature empowers you to optimize your SaaS stack, enhance application efficiency, and reduce licensing costs. It also provides actionable insights through an application overview dashboard.

For example, Zluri can highlight that your organization overspends on Adobe Creative Cloud licenses, prompting you to rightsize your subscription.

Security & Compliance Assurance: Zluri goes above and beyond by identifying high-threat-level and high-risk-score applications, offering real-time alerts to thwart potential cyberattacks and safeguard your data. It ensures compliance with industry standards such as ISO 27001, SOC 2, GDPR, and more, making your organization audit-ready.

As an example, Zluri can alert you to a high-risk application with a known security vulnerability, helping you take immediate action to mitigate the risk.

Efficiency through Automation: Zluri automates the entire lifecycle of license requisition, approval, and revocation, streamlining processes during employee onboarding and offboarding. Custom workflows grant immediate access to necessary app licenses for new hires, ensuring swift termination of licenses upon employee departures. The built-in ROI calculator quantifies the time saved through automation.

For instance, Zluri can automate the provisioning of software licenses for new employees, reducing manual onboarding tasks.

Pros

• Zluri prioritizes data security, ensuring that your IT assets and sensitive information remain protected throughout their lifecycle.

• Zluri offers extensive customization options, allowing you to tailor the platform to meet your organization's unique IT asset management needs.

Cons

• Integrating Zluri with existing systems and workflows may require additional time and resources, especially for organizations with complex IT environments.

• Zluri's reliance on online connectivity may present challenges in scenarios where offline access to IT asset data is essential.

Customer Rating

• Capterra- 4.9/5

• G2- 4.9/5

Discover the future of IT asset management with Zluri. Book a demo now to witness firsthand how Zluri can revolutionize your IT operations and drive efficiency in your organization. Don't just take our word for it; let our satisfied customers share their experiences with you.

2. SolarWinds

SolarWinds, a robust IT asset management solution, empowers IT teams with the capability to efficiently track, monitor, and oversee all technology assets within an organization. This comprehensive tool offers valuable insights into how IT assets contribute to business functions and user needs, maintaining a meticulous record of the organization's IT inventory.

SolarWinds excels in streamlining the entire lifecycle of each IT asset, from its initial procurement to eventual disposal. This all-encompassing platform seamlessly manages both hardware and software assets, consolidating critical information into a centralized repository.

This ManageEngine competitor offers unmatched transparency into an organization's assets, accommodating businesses of all sizes. It provides a comprehensive solution for managing assets from requisition to retirement. SolarWinds simplifies tracking user associations, location history, and maintains up-to-date records within a unified platform.

Pros

• SolarWinds ITAM offers a robust workflow engine, streamlining processes and improving efficiency.

• SolarWinds typically provides robust customer support services, effectively helping users address their concerns and issues.

Cons

• Some users have reported limitations in terms of customizing the software to suit specific organizational needs, which can be a drawback for those with highly specialized requirements.

• SolarWinds ITAM may have limitations in its reporting capabilities, which could hinder the ability to generate highly customized or complex reports.

Customer Rating

• G2- 4.4/5

• Capterra- 4.6/5

3. IBM Maximo Asset Management

IBM Maximo Asset Management is one of the ManageEngine competitors that offers comprehensive insights into an organization's assets, empowering efficient planning and control while facilitating data-driven decision-making. This robust solution enables the seamless management of diverse IT assets from any location and supports integration with existing applications.

IBM Maximo Asset Management excels in asset information management and inventory optimization for repairs. With real-time visibility into asset usage, it extends equipment lifespan and enhances return on assets. It efficiently manages your organization's assets, streamlining workflows and optimizing return on investment (ROI).

Pros

• This intuitive platform seamlessly integrates with third-party applications, enhancing the interoperability of ITAM processes.

• IBM Maximo Asset Management offers real-time insights into asset status and usage, facilitating proactive decision-making and maintenance.

Cons

• The user interface may not be user-friendly or intuitive, which could lead to usability issues and hinder user adoption.

• Maximo's comprehensive capabilities often come with a higher price tag, which may be a significant factor for smaller IT departments with budget constraints.

Customer Rating

• G2- 4.3/5

• Capterra- 4.2/5

4. ServiceNow

ServiceNow offers a comprehensive IT asset management solution, streamlining the entire lifecycle management of software licenses, hardware assets, and cloud resources on a unified platform. This tool offers a variety of features empowering IT teams to make informed decisions, optimize software and hardware costs, and mitigate risks effectively.

ServiceNow enables you to gain deep insights into your cloud infrastructure, allowing for better resource management, precise IT spending control, and risk mitigation. It simplifies and expedites the asset offboarding process through smart automation, ensuring a smooth and efficient transition when assets are no longer needed.

Pros

• ServiceNow's user-friendly interface makes it accessible to both novice and experienced IT professionals. This ease of use enhances overall efficiency in managing IT assets.

• ServiceNow's flexibility allows users to customize and seamlessly integrate the tool with other software solutions. This adaptability is invaluable in tailoring ITAM processes to specific organizational needs.

Cons

• One drawback of ServiceNow is its occasional failure to update data or asset statuses accurately. This can pose challenges in maintaining real-time visibility into the IT asset landscape, potentially leading to misinformed decision-making.

• ServiceNow can be resource-intensive, particularly in terms of hardware requirements and system maintenance. This may be a concern for organizations with limited IT resources.

Customer Rating

• G2- 4.3/5

• Capterra- 4.5/5

5. BMC Helix

BMC Helix stands out as a robust IT asset management solution, adept at overseeing hardware and software assets across diverse environments, including multi-cloud, hybrid, and on-premises setups.

BMC Helix offers robust features encompassing security and compliance management to detect and address vulnerabilities, efficient hardware and software inventory management for cost reduction, a knowledge management system for faster issue resolution, operations management for tracking and reporting problems, and robust workflow tracking capabilities to streamline critical organizational processes.

Pros

• BMC Helix improves operational efficiency with its operations management features, making it easier to track, report, and address IT-related problems.

• BMC Helix excels at providing a centralized platform for your IT assets, facilitating efficient tracking and management of both hardware and software assets.

Cons

• One drawback of BMC Helix is its complexity when it comes to customization. Configuring the software to meet specific organizational needs can be challenging and time-consuming.

• Users have reported issues with the user interface's speed, particularly when switching between tabs. This can hinder the overall user experience and efficiency.

Customer Rating

• G2- 3.7/5

• Capterra- Not available

6. Setyl

Setyl excels in the efficient tracking and management of both hardware and software assets, making it a valuable asset for organizations. With Setyl, you can seamlessly distribute, oversee, and recover your organization's assets while enjoying robust features like asset and software license management, precise expense tracking for technology-related costs, a unified platform for equipment and documentation management, streamlined subscription tracking, and efficient people management.

This comprehensive approach positions Setyl as a strong ManageEngine competitor in the ITAM landscape, catering to the diverse needs of modern organizations looking for robust asset management solutions.

Pros

• Setyl excels in helping organizations manage their IT expenses effectively. It provides tools and features that allow for meticulous tracking and control over technology-related expenditures, aiding in cost optimization.

• Tracking service agreements, contracts, and subscriptions is a breeze with Setyl. Its capabilities in this area help organizations stay on top of their commitments and prevent costly oversights.

Cons

• One notable drawback of Setyl is its customer service. Users have reported dissatisfaction with the level of support provided, which can be frustrating when encountering technical issues or needing assistance with the platform.

• While Setyl offers a range of asset management features, some users may find that additional automation features are needed to further reduce manual work and automate certain processes.

Customer Rating

• G2- Not available

• Capterra- 4.4/5

7. Cherwell IT Asset Management

Cherwell stands as a robust IT asset management solution designed to efficiently oversee and maintain hardware and software assets, along with meticulous tracking of their usage, inventory, and contractual agreements. This tool offers organizations enhanced visibility and control over their assets, ensuring accurate and comprehensive reporting while simplifying asset management.

One of Cherwell's key capabilities is its ability to seamlessly inventory both hardware and software assets and effortlessly import this data into the Cherwell configuration management database (CMDB). This integration greatly enhances IT service support and facilitates change management while aiding in the identification of shadow IT resources.

Pros

• Cherwell offers robust customization options, allowing organizations to tailor the system to their specific needs and requirements. This flexibility can adapt to various business processes and workflows.

• The software is relatively easy to train employees on, which can save time and resources during the onboarding process. This is particularly valuable for organizations with diverse IT teams or frequent staff turnover.

Cons

• While Cherwell provides IT asset reporting, some users may find its reporting and analytics capabilities to be somewhat limited in terms of depth and flexibility.

• Cherwell's mobile functionality may not be as robust as some competitors, limiting the ability of IT personnel to manage assets while on the go.

Customer Rating

• G2- 4.2/5

• Capterra- 4.4/5

8. BossDesk

BossDesk, one of the notable ManageEngine competitors caters to both on-premise and cloud-based environments. It excels in facilitating efficient remote work experiences while maintaining user-friendly functionality.

BossDesk's asset management capabilities grant users complete visibility and control over their hardware and software assets. It tracks licenses, manages purchases, and offers detailed inventory insights, ensuring organizations stay on top of their IT resources.

Furthermore, BossDesk extends its utility by providing some standout features such as Help Desk support, incident management, facilities management, change management, self-service options, and workflow automation features. These functionalities combine to streamline organizational workflows effectively.

Pros

• BossDesk includes a robust ticketing system that incorporates additional communication channels like email and chat. This ensures efficient issue tracking and resolution.

Cons

• Users may find the reporting options to be inadequate or lacking in depth, which can hamper their ability to extract detailed insights from their data.

• The interface may require extra time for users to become familiar with, potentially impacting their initial experience with the tool.

Customer Rating

• G2- Not available.

• Capterra- 4.6/5

9. Alloy Software

Alloy Software stands out as a robust IT asset and service management solution catering to the needs of organizations across the spectrum. It excels in streamlining the complete lifecycle of IT assets, from procurement to disposal, offering comprehensive automation features and optimization.

This versatile tool incorporates a unified service desk that efficiently handles tickets, assets, incidents, changes, work orders, and more, all within a single platform. Additionally, Alloy Software equips users with powerful workflow management tools and user-friendly self-service portals, enhancing end-user experiences.

It also aids in maintaining compliance, efficiently managing software licenses, and overseeing contractual obligations, safeguarding against potential risks.

Pros

• Alloy Software excels in tracking and managing IT assets, providing organizations with a detailed view of their hardware and software inventory.

• Alloy Software's integrated service desk simplifies ticket management, asset tracking, incident resolution, and work order processing in one platform, reducing the need for multiple tools.

Cons

• One notable drawback of Alloy Software is its limited granularity in reporting capabilities. Users may find it challenging to extract highly detailed insights or create custom reports to meet specific and nuanced reporting needs.

• Due to its comprehensive feature set, Alloy Software may have a steeper learning curve for new users and administrators.

Customer Rating

• G2- 4.5/5

• Capterra- 4.5/5

10. Asset Panda

Asset Panda stands out as a versatile cloud-based asset-tracking solution, offering a comprehensive set of features to streamline and enhance asset management. With Asset Panda, your IT teams can consolidate their fixed and IT asset-tracking efforts into a single centralized platform, providing unparalleled visibility and efficiency.

The platform goes beyond traditional asset tracking by enabling detailed tool monitoring, tracking maintenance histories, facilitating facilities management, and efficiently managing leased equipment.

Furthermore, Asset Panda offers customization options, robust support for mobile devices, advanced reporting capabilities, and seamless cloud connectivity, making it a comprehensive and adaptable ManageEngine competitor for businesses seeking top-tier asset management alternatives to ManageEngine ITAM.

Pros

• AssetPanda's user interface is intuitive and user-friendly, making it easy for employees at all levels of technical expertise to navigate and use effectively.

• AssetPanda offers accessibility through both web-based platforms and mobile device, allowing users to manage assets and track information conveniently from anywhere with an internet connection.

Cons

• While AssetPanda provides some customization options, it does not fully accommodate the unique needs and workflows of all businesses.

• Some users have experienced challenges or delays when seeking assistance or resolving issues with the platform, which potentially impact the overall user experience.

Customer Rating

• G2- 4.1/5

• Capterra- 4.6/5

11. Upkeep

Upkeep is an asset operations management software and one of the notable ManageEngine competitors that helps organizations to provide maintenance, operations, and reliability IT teams to manage the lifecycle of the assets and optimize the ROI from the assets. Upkeep provides maintenance teams to help manage inventory, work orders, and the budget of the assets. Reliability teams use Upkeep for asset performance management to optimize the efficiency of your assets.

Business operations teams use real-time performance monitoring to understand business metrics like revenue, cash conservation, margin, etc. It provides maintenance management that helps streamline the assets, offers real-time data, and reduces the cost of maintaining the assets.

Upkeep also provides data and information to the IT operations team to increase asset availability, decrease downtime, and improve the performance and lifespan of your assets.

Pros

• Upkeep simplifies the process of tracking crucial metrics such as time, cost, and asset usage. This feature is invaluable if you're looking to manage assets efficiently and optimize resource allocation.

• The software often offers integration capabilities with other IT systems and tools, allowing for seamless data sharing and collaboration across different departments or teams.

Cons

• While Upkeep offers robust features, the backend configurations are not as user-friendly as users would prefer. This aspect could lead to frustrations when customizing the software to meet specific organizational needs.

• Users might encounter difficulties navigating and efficiently utilizing the mobile application, which can hinder their ability to manage assets effectively while away from their desks.

Customer Rating

• G2- 4.5/5

Capterra- 4.6/5

About the author

Sreenidhe S.P

Sreenidhe is a SaaS management expert and has a keen interest in ITAM and SAM practices. She is adept when it comes to SaaS Vendor Management and SaaS Spend management. Her knowledge of SaaS and SaaS management is self-thought and is based on a lot of reading. Before joining Zluri, Sreenidhe was working as a full-time journalist. She is also equally passionate about fashion and aspires to own a boutique someday.