Top 10 ManageEngine Alternatives in 2023

ManageEngine is a cloud-based IT Asset Management tool that assists organizations in managing their assets and making decisions for maximizing the ROI. It helps you to manage the asset lifecycle and ensure all your assets are in one place.

IT Asset Management is a type of business management that is directly connected to your organization’s IT infrastructure. It helps you to manage all the hardware and software, network, and non-network assets of your organization.

ManageEngine provides an easy setup of the tool with rich features like hardware assets, software assets, and cloud assets that helps the organizations to manage the lifecycle of the assets from procurement to disposal. 

But if you are looking for an IT asset management tool with the best customer support, then ManageEngine may not be the right choice. There are many other ITAM tools available that you can check to get the best solution for your organization. 

In this article, we will discuss the top 10 ManageEngine alternatives. But before that, let's first learn more about ManageEngine.

Key Features of ManageEngine

• Enables organizations to manage IT assets efficiently and make data-driven decisions

• Keeps track of purchases and contracts

• Provides visibility into IT assets

• Help in software license management 

• Automate different tasks like inventory management and reduces manual effort 

Drawbacks of ManageEngine

• Technical support is not good

• Difficult to customize

• Configuration is complicated

Customer Rating

• G2: 4/5

• Capterra: 4.3/5

Top ManageEngine Alternatives

1. SolarWinds

SolarWinds is an IT asset management tool that helps the IT Teams to track, monitor, and manage all the organizational technology assets. 

It provides a better understanding of how IT assets support the business and the users. It keeps track of the organization's IT assets.

SolarWinds enables you to manage the lifecycle of every IT asset from procurement to disposal. It keeps the information about hardware and software assets in a single platform. 

Features

• SolarWinds provides complete visibility of the assets for all sizes of organizations.

• Helps to manage every asset from requisition through retirement

• It helps in tracking software and hardware assets, users, location history, and keeping records up-to-date in a single location

Pros

• Easy to use

• Good customer support

• The workflow engine is good

Cons

• Lack of customization

• Limitations in the report section

Customer Rating

• G2- 4.4/5

• Capterra- 4.6/5

2. IBM Maximo Asset Management

IBM Maximo Asset Management provides all the insights into the organization's assets, their conditions, and various work processes for planning and control and also makes data-driven decisions. 

With Maximo asset management, you can manage the different IT assets of your organization anytime from anywhere and integrate them with your existing applications. 

It allows you to manage asset information and optimize inventory for repairs. It also provides real-time visibility into asset usage and extends the lifeline of the equipment, and improves the return on assets. 

Features

• IBM Maximo Asset Management manages the organization's assets and helps to streamline the workflow, track the assets and optimize the ROI

• Helps to identify various risks such as security issues

• It is customizable to meet your organization's requirements

Pros

• Good customization and easy to integrate with third-party applications

• Provides real-time data of assets

Cons

• Steep learning curve

• Non-intuitive user interface

Customer Rating

• G2- 4.3/5

• Capterra- 4.2/5

3. ServiceNow

ServiceNow is an IT asset management tool that automates the end-to-end lifecycle for software licenses, hardware assets, and cloud assets in one platform. IT teams can be beneficial as they can optimize the software, hardware, and cloud costs while reducing the risks. 

It automates the asset workflows at each stage of the asset lifecycle. It helps to minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources.

Features

• ServiceNow provides Hardware and Software asset management that helps to reduce costs and minimize risks for hardware and consumable assets and also takes action across IT.

• It helps to gain visibility into your cloud infrastructure to manage resources, IT spending, and risk.

• It helps in streamlining the offboarding of assets with a digital workflow

Pros

• Easy to use

• It can be customized and integrated with other tools

Cons

• Sometimes fails to update data/status

• It is expensive compared to many other ITAM tools

Customer Rating

• G2- 4.3/5

• Capterra- 4.5/5

4. BMC Helix 

BMC Helix is an IT asset management tool that helps in managing hardware and software assets for multi-cloud, hybrid, and on-premises environments.

It helps you to gain visibility of IT assets and optimize the ROI. It also reduces the security risks and vulnerabilities. It provides asset compliance that enforces compliance with industry requirements via organizational security policies.

Features

• BMC Helix detects any security issues and manages compliance

• Manages the hardware and software inventory data while reducing the costs

• It provides knowledge management that will help to solve the issues faster

• Provides operations management helping in tracking and reporting the problems

• Tracks the organization's workflows

Pros

• Good customer support

• Easy to use

Cons

• Complex customization

• The user interface is slow while switching the tabs

Customer Rating

• G2- 3.7/5

• Capterra- Not available

5. Setyl

Setyl is an IT asset tracking solution that is used to distribute, manage, and recover the assets of the organization and includes both hardware and software assets. It allows you to build relationships between software, assets, and service subscriptions. 

Features

• Manage IT assets and software licenses

• Helps in tracking and managing the total expenses in technology

• Provides a single platform to track equipment, receipts, warranties, and more

• Provides subscription tracking and management

• Involves people management that monitors team status, access, and assignments

Pros

• Manages IT spend

• Easy to use and customize

• Easily tracks agreements

Cons

• Customer service is not good

• Require added features to reduce manual work

Customer Rating

• G2- Not available

• Capterra- 4.4/5  

6. Cherwell IT Asset Management

Cherwell is an IT Asset management tool that helps you to manage hardware and software assets and keep track of their usage, inventory, and contracts.

It provides visibility and control of the assets of your organization. It will provide you with accurate, comprehensive IT asset reporting and trouble-free management.

With Cherwell, you can inventory both hardware and software assets and can import inventory data into the Cherwell CMDB. This helps to improve the IT service support. It helps to manage the change and identify shadow IT.

Features

• Cherwell manages the hardware and software inventory and also monitors your license inventory and usage to rectify the deficit.

• It helps to consolidate IT procurement and licensing information and reconcile purchasing data with inventoried assets.

Pros

• Easy to use, manage and control IT assets

• Easy customization and easy to train

Cons

• The software slows down occasionally

Customer Rating

• G2- 4.2/5

• Capterra- 4.4/5

7. BossDesk

BossDesk is a fully integrated IT Asset Management tool for both on-premise and in the cloud. It has the ability to run an efficient remote work experience with a user-friendly experience. 

BossDesk asset management provides total visibility and control of all the hardware and software assets, tracking licenses, purchasing, and inventory details.

In addition, it provides a Help desk, incident management, facilities management, change management, self-service, and workflow automation to streamline the workflow of the organization. 

Features

• BossDesk Asset Management provides complete visibility and control of hardware and software assets, tracking, purchasing, and inventory details. 

• BossDesk help desk consists of tracking, monitoring, analyzing, and resolving the issues, problems, and incidents.

• The module Self-Service enables the users to resolve the repeated issues with the help of FAQs.

• Automates the tasks associated with onboarding across the organization to streamline the workflow.

Pros

• Easy to use 

• A good ticketing system with additional features like email, chat, etc., is available.

Cons

• The reporting is poor

• Navigation around the software takes time

Customer Rating

• G2- Not available.

• Capterra- 4.6/5

8. Alloy Software

Alloy Software is an IT asset and service management tool that helps organizations of all sizes to manage their IT operations. It optimizes and automates the lifecycle of your IT assets from procurement to disposal.

It provides a service desk that manages tickets, assets, incidents, changes, work orders, etc., with one platform. In addition, it provides workflow management tools and self-service portals that help the end-users.

Features

• Helps to track and manage IT assets

• Helps in compliance, license, and contract management

Pros 

• Easy to use and implement

• Cost-effective software

• Good customer support

Cons

• Complex customization

• Lack of granular reporting

Customer Rating

• G2- 4.5/5

• Capterra- 4.5/5

9. Asset Panda

Asset Panda is a cloud-based fixed asset tracking platform that helps IT teams track, manage, and support their fixed assets throughout their lifecycle. 

It helps to streamline your technology tracking with full visibility, faster repairs, and decision-making. With Asset Panda, asset maintenance is easy with full maintenance of assets and brings operations into a common platform that supports productivity and compliance.

It allows customization with support for mobile devices, reporting, and cloud connectivity. 

Features

• Asset Panda helps you to track your fixed assets and IT assets in a single platform.

• Provides tool tracking exploring a complete tracking of tools, knowing which employees are using which specific tools, what job has been assigned, and in what condition the tool is in.

• With maintenance tracking, the IT teams can get track of all assets' maintenance history.

• Provides Facilities management and Leased equipment tracking.

Pros

• User-friendly

• Accessible both online and via mobile devices

Cons

• Limitation in customization

• Users have complained about customer support on reviews wesbite

Customer Rating

• G2- 4.1/5

• Capterra- 4.6/5

10. Upkeep

Upkeep is an Asset operations management software that helps organizations to provide maintenance, operations, and reliability IT teams to manage the lifecycle of the assets and optimize the ROI from the assets. 

Upkeep provides maintenance teams to help manage inventory, work orders, and the budget of the assets. Reliability teams use Upkeep for asset performance management to optimize the efficiency of your assets. Operations teams use real-time performance monitoring to understand the business metrics like revenue, cash conservation, margin, etc.  

Features

• Upkeep provides maintenance management that helps in streamlining the assets, offers real-time data, and reduces the cost of maintaining the assets. 

• It provides Enterprise asset management that helps to maintain and control the physical assets and equipment throughout their life cycle.

• Provides Asset performance management that maximizes the equipment availability and reliability. 

• Provides data and information to the IT operations team to increase asset availability, decrease downtime, and improve the performance and lifespan of your assets.

Pros

• Easy to track time, cost, and usage

Cons

• Steep learning curve

• Backend configurations can be improved

• The mobile app is challenging to use

Customer Rating

• G2- 4.5/5

• Capterra- 4.6/5

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