3 Strategies to Improve Productivity of HR & IT Teams

Collaboration between HR and IT departments is complex, considering they have different priorities and goals to achieve. But to improve their productivity, it is essential to enhance their communication and, therefore, requires them to implement strategies like automating repetitive tasks, reducing ticketing systems, and more. 

Moreover, HR and IT departments can benefit by learning to utilize technology to support these strategies and drive productivity and adaptability in their organizations.

HR & IT - are two important departments in any company. They are interrelated when it comes to hiring new employees and onboarding them. Therefore, aligning HR tasks with IT departments has become necessary, streamlining their repetitive tasks like the onboarding/offboarding process and increasing their productivity. 

On the contrary, when these departments operate in silos, it can lead to a lack of communication, negatively impacting their productivity. 

One of the common problems that organizations face is a need for more alignment between the HR & IT department. HR is responsible for managing the workforce and ensuring employees have the necessary skills and resources to perform their jobs effectively. 

On the other hand, IT is responsible for managing the technology and infrastructure that supports the organization's operations. When these departments are not working together, it can result in inefficiencies, such as employees needing access to the tools they need to perform their job. 

Another major problem is the need for more adaptability. Organizations need help to adapt quickly to changes. This can lead to missed opportunities and a competitive disadvantage. 

For instance, sometimes the IT department doesn't have complete visibility of the list of employees joining the organization and the related information. This may lead to assigning the right tools to the new joiners, positively impacting employee productivity. 

However, in today's fast-paced business environment, organizations must respond quickly to market changes and adapt to new technologies. 

Therefore, it is necessary to strategize the entire process, which will smoothen the work of the HR and IT departments. Let us explore the various HR & IT strategies.

Strategies To Improve HR & IT Teams’ Productivity

The four strategies will help the HR, and IT teams save time on their tasks. 

1. Integrating the HR system with the existing IT system

One of the HR and IT departments' most essential tactics is integrating the HR system with the IT system. This can help ensure that data is shared between the two departments, which can help improve the efficiency and accuracy of both. 

For example, integrating the HR system with the existing IT system can help ensure that employee data is up-to-date and that access to company systems is managed correctly. 

Additionally, integrating the two systems can help improve communication between the two departments, which can help ensure that changes are made quickly and efficiently.

Zluri, a SaaS management platform, can integrate with the existing HR systems that help IT teams streamline their operations. With Zluri, IT teams can easily connect with systems like Bamboo HR, BreatheHR, Zoho Recruit, and more. In addition, these systems can provide information such as onboarding details, employee data, etc., within the organization.

The platform allows for more effective employee data management and better collaboration and communication between HR and IT teams.

2. Automate onboarding and offboarding

Onboarding and offboarding are a hassle for HR & IT departments. These are repetitive tasks in large organizations as hundreds of employees regularly join and leave the company. But manually managing them can lead to a mess in the organization, security risks, decreased productivity, and more. 

Another common problem for HR and IT departments is managing access to company systems and tools. Again, it's essential to get it right to ensure employees have the access they need to do their jobs.

Therefore, companies should automate these processes to make them more efficient. For example, a platform allowing HR & IT departments to stay aligned and communicate properly on onboarding new employees can help streamline the process and give appropriate access to the tools. 

Zluri is the ultimate solution for streamlining the employee onboarding and offboarding process. In addition, it helps HR & IT departments efficiently manage these processes.  

One of the standout features of Zluri is its ability to provide new employees with access to essential software. In addition, Zluri's automation capabilities allow admins to easily assign various SaaS apps, such as Slack, Trello, Google Workspace, etc., to new employees with just one simple click.

With Zluri, admins can create custom workflows and, for added convenience, save them as 'playbooks' for future use. This is done for both onboarding and offboarding processes. The templates of "playbooks" can also be easily modified or removed as necessary, ensuring that new employees are fully equipped and ready to streamline their work.

Moreover, access can be granted based on pre-defined roles and permissions, ensuring that only the right people can access the right tools.

Also, when an employee leaves an organization, Zluri helps to smoothen the offboarding process within hours rather than days. In addition, it automatically revokes all of the employee's SaaS licenses, preventing further access to company apps and minimizing the risk of data breaches. 

Further, it is easy to transfer ownership of ongoing SaaS app licenses or data and integrate with cloud directories to store, use, and share data through cloud services.

3. Streamline the IT approval process by eliminating the ticketing system

Managing the IT approval process brings complexity for both HR and IT departments. For example, when the HR department onboards a new employee but does not have visibility to the list of tools, they raise tickets to grant access to the required tools. 

This can be a time-consuming task, but it's important to get it right to ensure that appropriate access is given to the new hires and reduce their waiting time. 

Companies should reduce the number of tickets required for IT approval to overcome this problem. This can be done using a system that automatically routes tickets to the right person for approval or allows for self-approval for certain changes. 

Also, it can help ensure that IT changes are made quickly and efficiently and reduce the time it takes for HR and IT to manage the approval process.

With Zluri, HR & IT departments can eliminate the ticketing system for the IT approval process. Instead, Zlurdi offers a self-serve model -Employee App Store- that empowers the IT teams to manage and monitor all of the organization's SaaS applications in one centralized location.

Employee App Store

Zluri's EAS helps IT teams to streamline their approval processes, save time and resources, and improve security and collaboration, allowing HR & IT to focus on more critical tasks.

Additionally, IT departments can choose who would be involved in the approval process and what role they would play. This involves department heads, app owners, etc. 

These tactics are essential for HR and IT departments to quickly adapt to organizational changes. When they don't collaborate, it can lead to inefficiencies, communication gaps, and a lack of adaptability, ultimately impacting their productivity. By implementing these tactics, companies can save time and resources while improving the efficiency and accuracy of their HR and IT processes.