TABLE OF CONTENTS

5 Best Practices for Mitigating IT Risks with a ULM Platform

Rohit Rao

27th September, 2023

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Mitigating IT risks is essential to ensuring your organization's success and security. To support IT managers in this important task, implementing a user lifecycle management (ULM) platform can significantly enhance their ability to address these risks effectively.

By following the top 5 best practices, IT managers can streamline the management of user lifecycles and maximize the benefits of a ULM platform.

With the increasing prevalence of data breaches and unauthorized access attempts, IT managers face a growing responsibility to safeguard their organizations' digital assets in an environment of heightened risk.

The ramifications of a security breach are far-reaching, encompassing financial losses, reputational harm, and potential regulatory violations. Consequently, maintaining a proactive stance and implementing robust security measures are imperative to mitigate these risks effectively.

User lifecycle management platforms have emerged as indispensable tools for IT managers in their quest to manage user identities, access privileges, and activities effectively. Implementing a ULM platform can enhance your security posture and reduce the potential for data breaches, unauthorized access, and other IT risks.  

Let’s explore the top five best practices for mitigating IT risks with a ULM platform.

1. Streamlining user provisioning & deprovisioning

Zluri allows you to establish efficient workflows for provisioning and deprovisioning user accounts and access rights across multiple systems and applications. By centralizing these processes, you can ensure consistency and accuracy while minimizing manual errors.

User Provisioning

Zluri enables you to create workflows, which are sets of activities required to complete a task specifically tailored for onboarding new employees. These workflows can be saved as playbooks, allowing you to reuse them whenever needed. For example, if you're onboarding a Marketing executive, you can create a playbook that includes essential tools like Trello, Zoom, Slack, or Google Workspace. 

Streamlining user provisioning & deprovisioning
  • Creation of Tailored Workflows: By simplifying the creation of workflows specifically tailored for onboarding new employees, Zluri helps ensure that the onboarding process is efficient and consistent. This reduces the time taken for onboarding, minimizing the exposure of new employees to potential IT risks during their initial access period.

  • Reusability of Playbooks: Zluri allows the saving of workflows as playbooks, which can be reused for future onboarding processes. This ensures that all necessary steps are documented and followed consistently for each new hire, minimizing the risk of errors or omissions. 

    Reusing playbooks eliminates the need to recreate onboarding processes from scratch for each employee, reducing the chances of missing important security-related tasks.

  • Facilitation of Contextual App Recommendations & In-app Suggestions: Zluri provides contextual app recommendations, suggesting relevant tools and applications based on the employee's role and department. This helps ensure that the employees have access to the appropriate and approved software, reducing the risk of unauthorized or incompatible applications being used.

    Zluri facilitates in-app suggestions, providing guidance and prompts to users within their applications. This can help employees follow best practices, adhere to security protocols, and avoid risky behaviors while using various software tools.

User deprovisioning

Zluri helps revoke the departing employee's access to all devices, applications, and systems. By automating this deprovisioning process, Zluri eliminates the risk of lingering access to sensitive data. Say goodbye to unauthorized access and protect your organization's valuable information.

User deprovisioning
  • Secure Device Access Elimination: Zluri plays a vital role in mitigating IT risks by proactively eliminating authentication from all user-associated devices. Irrespective of the number of devices or applications the user was signed into, Zluri ensures their access is completely removed. 

    By taking this proactive measure, Zluri prevents unauthorized usage and significantly strengthens the overall security of your organization's apps.

  • Robust Data Backup and Preservation: Data backup is a critical aspect of offboarding, and Zluri excels in this domain. It conducts a comprehensive backup of the user's data and securely stores it to prevent any potential loss. 

    This meticulous approach enhances knowledge transfer within your organization and facilitates seamless continuity of operations while providing a robust safeguard for sensitive information.

  • Prompt User License Revocation: Zluri seamlessly completes the data backup process and promptly revokes the user's license within the application. This action ensures the user's complete inability to access the application and its associated functionalities. 

    By swiftly revoking the user's license, Zluri actively contributes to data security and effectively prevents any unauthorized app usage, minimizing potential IT risks.

  • Strengthened Security through SSO Removal: Zluri removes the Single Sign-On (SSO) authorization in the final step of the offboarding process. This decisive action ensures that the user can no longer access your organization's SSO system, thereby adding a layer of security to your apps and safeguarding sensitive data. By removing SSO authorization, Zluri reinforces the overall security of your IT ecosystem, creating a comprehensive offboarding process.

2. Monitoring user activities in real-time

Real-time monitoring is crucial for promptly identifying and addressing potential security breaches. With Zluri's advanced reporting and auditing capabilities, your IT team can gain real-time insights into user actions and system activity, allowing you to detect and prevent security threats in a timely manner. 

By maintaining comprehensive audit trails, you can ensure compliance with industry regulations and internal policies, reducing the risk of data breaches and regulatory penalties.

Zluri's user-friendly interface empowers your IT admin to generate detailed reports on user activity, access levels, and application usage. These reports provide valuable insights into potential security vulnerabilities and policy violations, enabling you to implement proactive measures to strengthen security and optimize resource allocation.

Monitoring user activities in real-time

By promptly detecting anomalies and suspicious activities, you can take immediate action to mitigate risks, minimize damage, and protect sensitive data from unauthorized access. Zluri equips you with the tools to efficiently identify and respond to security threats.

Furthermore, Zluri streamlines the auditing process by enabling you to create and maintain comprehensive audit trails. These trails serve as a complete record of user actions and system activity, simplifying compliance audits and providing evidence of adherence to regulatory requirements. With Zluri, you can simplify your compliance efforts and ensure a smooth audit experience.

3. Maintaining security & regulatory compliance

 By prioritizing security and compliance, you can establish a strong foundation for long-term success and resilience in the face of evolving IT risks. Let Zluri's automated lifecycle management be your trusty sidekick, arming you with the insights needed to conquer IT risks and achieve compliance effortlessly.

Zluri supports over 50 compliance standards, including the notorious HIPAA and GDPR. With Zluri, you can effortlessly ensure that only applications compliant with your organization's standards are onboarded, dodging those dreaded penalties and unleashing the power of compliance champions.

Maintaining security & regulatory compliance

Zluri enables you with complete visibility into your SaaS stack, unveiling the hidden dangers of shadow IT and security threats. With Zluri, you can take control, ensuring that all applications meet compliance requirements before granting access to authorized users. 

Zluri empowers you to conduct regular audits, identifying applications and employees that demand your attention. By categorizing them based on their criticality, you can swiftly take necessary actions, ensuring unauthorized access is nothing but a distant nightmare. 

Zluri also offers security and compliance information solutions, including events, statistics, shared data, and compliance and security probes for SaaS applications. These solutions help meet compliance requirements and achieve a higher level of security. It provides comprehensive information on security-related activities and encrypts all sensitive data using secure encryption algorithms, ensuring data confidentiality.

security and compliance

To ensure data availability and recovery, Zluri stores all data in an encrypted state and backs it up for a period of 60 days. This backup strategy helps protect against data loss and enables organizations to recover in case of any unforeseen incidents. Additionally, Zluri retains all data collected, such as SaaS-app usage metrics, unless a removal request is made.

Zluri further assists your IT admins by highlighting critical apps with high threat levels and risk scores. By alerting users to avoid using these critical apps, Zluri helps prevent potential data breaches and cyber-attacks. Determining threat levels and risk scores considers factors such as the data shared between the app and the SSO. Apps with extensive access to sensitive data or the ability to modify or delete files would be flagged as having a high threat level.

security

Navigating the complexities of IT security and compliance doesn't have to be a headache. Zluri's automated lifecycle management simplifies the process, making your journey toward security and compliance excellence a breeze.

By leveraging a robust ULM platform like Zluri, you can enhance your security defenses, safeguard sensitive data, and maintain compliance with industry regulations. So, what are you waiting for? Invest in effective IT risk mitigation by implementing Zluri, and pave the way for a secure and resilient digital ecosystem for your organization. Book a demo now!

4. Implementing strong authentication & identity management

One of the core tenets of a comprehensive security strategy is the implementation of multi-factor authentication (MFA). MFA requires users to provide multiple credentials, thereby fortifying the authentication process beyond mere passwords. By combining factors such as passwords, biometrics, tokens, or smart cards, MFA significantly reduces the risk of unauthorized access. 

With MFA in place, even if a user's password is compromised, the additional authentication factors act as an additional line of defense, making it incredibly challenging for malicious actors to gain illicit entry.

Implementing strong authentication & identity management

However, managing and implementing an effective MFA system can be complex for IT managers. They need a comprehensive, flexible solution that seamlessly integrates with their organization's applications and systems. This is where Zluri comes in.

Zluri offers a comprehensive and flexible approach to multi-factor authentication, enabling IT managers to strengthen the security of their organization's applications. 

Users are required to provide additional credentials beyond just passwords, adding an extra layer of protection. Even if passwords are compromised, unauthorized users cannot access sensitive information without additional authentication factors.

Also, during the onboarding process, new users must go through the MFA verification, ensuring that their identity is verified and they are authorized to access the system. Similarly, when a user is removed from the system, MFA ensures that their access is promptly revoked, maintaining the security of your organization's sensitive information. 

This seamless integration of MFA into user management processes ensures your organization remains secure throughout the user lifecycle.

With Zluri, you gain secure access to the Zluri dashboard, a centralized hub for managing your organization's SaaS stack. The MFA authentication process adds an extra layer of protection, ensuring that only authorized users can access the dashboard and view sensitive data. 

By securing this access point, Zluri empowers you to control critical information, reducing the risk of unauthorized access and potential data breaches.

5. Enforcing role-based access control (RBAC)

RBAC is a powerful defense mechanism against insider threats resulting from disgruntled employees, malicious insiders, or even unintentional mistakes. By implementing RBAC, you can ensure that users are granted the least privileges necessary to fulfill their duties effectively. 

This restriction minimizes the risk of accidental or intentional data leaks, as users are confined to accessing only the resources and information relevant to their roles. 

Without an effective RBAC framework in place, you face the elevated risk of unauthorized actions being performed by users with excessive access privileges. This situation can potentially result in several negative consequences, such as unauthorized alterations to vital systems, unintentional removal of data, or the unauthorized exposure of sensitive information.

In the context of implementing RBAC with Zluri, let's imagine a company with multiple departments, such as finance, marketing, and human resources. Each department has distinct roles and responsibilities, emphasizing the importance of granting employees access only to resources relevant to their job functions.

Zluri's RBAC feature allows the company to establish unique roles tailored to each department. For instance, roles like "Finance Manager," "Marketing Coordinator," and "HR Specialist" can be defined. These roles come with specific permissions and access rights that align precisely with the responsibilities associated with each position.

The company’s IT admins can effortlessly assign these roles to individual employees. Consider an employee in the finance department who needs access to financial systems and sensitive financial data. Through Zluri, they can be assigned the "Finance Manager" role, which grants them appropriate access privileges. 

Conversely, an employee in the marketing department may be assigned the "Marketing Coordinator" role, providing access to marketing tools and campaigns while restricting access to financial systems.

In this way, Zluri simplifies the process of assigning roles and managing user access within the RBAC framework. IT admins can easily allocate roles based on employees' job functions and responsibilities, ensuring that access privileges are appropriately aligned.

By implementing RBAC through Zluri, the company effectively reduces the risk of unauthorized access. Employees are granted only the permissions necessary for their respective roles, eliminating unnecessary privileges that could compromise data security. This is especially crucial in industries that handle sensitive customer information or adhere to compliance obligations.

Automation rules

Furthermore, Zluri's RBAC feature offers fine-grained control over user permissions. Your IT admins can assign multiple roles to a user and customize the permissions for each role. This level of control allows for precise access management, minimizing the potential for data breaches or unauthorized actions.

Moreover, Zluri's RBAC includes comprehensive user activity monitoring. This feature enables you to track and audit user access to IT systems and applications. By actively monitoring user activities, you and your IT team can promptly detect and respond to any suspicious behavior, mitigating the likelihood of security incidents and maintaining a secure environment.

So what are you waiting for? Book a demo now! 




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