Security & Compliance

  • 10 min read

Top 9 JumpCloud Alternatives & Competitors in 2024

Rohit Rao

21st December, 2023

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JumpCloud is a zero-trust directory platform that streamlines the management of user identities and access to resources across various platforms and devices. However, as an IT manager, considering your organization's evolving needs and circumstances is crucial; thus, you are required to evaluate the various JumpCloud alternatives.

With JumpCloud, you can centralize user authentication, authorization, and management tasks, making it easier than ever to ensure that the right people have access to the right resources, all while maintaining robust security protocols.

One of JumpCloud's key advantages is its ability to support a wide range of operating systems, including Windows, macOS, Linux, and even cloud infrastructure like AWS and GCP. This versatility is a huge asset for your IT team managing diverse environments.

However, JumpCloud has certain limitations that create a challenge in managing user identities efficiently.

Drawbacks of JumpCloud

Below mentioned are the drawbacks of JumpCloud’s Cloud Directory platform:

• Frequent toggling between admin mode and user mode can disrupt your routine IT tasks. As a result, you and your team may find this constant switch cumbersome, potentially slowing down their tasks. It could also lead to confusion or errors in managing user accounts and resources, impacting overall productivity.

• Minor UI refresh issues can create a less-than-optimal user experience for your IT team, leading to frustration and inefficiencies while navigating the software. Your team relies on a smooth and intuitive interface to perform their tasks efficiently, and UI glitches can hinder their ability to manage resources and users effectively.

• The tool requires implementation and configuration for single sign-on (SSO), which can be time-consuming for your team. It may involve additional setup steps, which can delay the deployment of the software or increase the workload on your IT team. 

Customer Ratings

• G2 - 4.6/5

• Capterra - 4.7/5

In this post, we will discuss JumpCloud competitors. But before discussing this, let's take a moment to introduce who we are and what solutions we provide at Zluri for you.

Leverage Zluri to Enhance Your Cloud Directory Capabilities

Managing user identities and giving secure access can be a real headache for your organization. But Zluri is here to make your tasks easier. But why Zluri? Zluri offers a SaaS management platform for managing SaaS apps and their users’ access policies, enforcing authentication and authorization controls, and monitoring user activity and compliance.

Let's say a new team member comes on board at your organization. With Zluri in action, their information seamlessly links up with their digital identity. This feature simplifies the provisioning process, allowing your IT admin to swiftly confirm their identity and assign the precise access levels they need for apps and data.

This added layer of security doesn't just make things easier; it also acts as a shield against identity theft and safeguards your vital data from potential security breaches.

Imagine having all your employees access control in one place–that's what Zluri offers. From a single platform, you can keep a tab on everything: which apps your team can access, when they log in and out, the level of permissions they have–you name it, and Zluri will serve you with that capability.

This means you'll identify any suspicious activities, like unauthorized access, and when that happens, you can act fast to protect your valuable app data.

But wait, there's more! Zluri makes life easier for your IT team. It integrates with your HR system, keeping all your employee info up to date. Zluri utilizes this data to verify employees' identities upon onboarding, mid-lifecycle changes, and offboarding.

In addition, Zluri conducts periodic audits and generates reports that show what's been happening with your employees and app activity, including login and logout events, group creation, managing departments, and changes to user profiles.

So, if you are looking to simplify access management, boost security, and increase your team's productivity, Zluri is your go-to solution. Don't wait – schedule a demo today!

9 Best Jumpcloud Alternatives For Your IT Teams

Let's explore the list of the top 9 JumpCloud alternatives.

1. Microsoft Azure Active Directory

Microsoft Azure Active Directory, a notable JumpCloud competitor, enables your users to access internal resources, such as apps on your corporate intranet network and any cloud apps designed specifically for your organization.

With Azure AD, you can access external sources like Microsoft 365, the Azure website, and other helpful online apps. Plus, it's super convenient because you don't have to remember many different passwords for all these things. You only need one key, called 'single sign-on' or SSO.

So, with Azure AD's critical features like SSO, your users can access all these SaaS apps without constantly entering the password. And if you need extra security for your sensitive data, it even provides multi-factor authentication that asks your users for a second code before allowing them to instant access their required apps and allows you to have complete control. 

Pros

• With Azure Active Directory, your IT team gains secure conditional access to ensure that only authorized individuals can access your company's resources. Using multiple authentication factors and access policies, you can provide secure access to your users and strengthen the overall security posture of your organization's digital assets.

• The tool streamlines the user onboarding and access control, eliminating the complexity of managing multiple access points, and making it easier for your IT admin to grant or revoke access privileges promptly.

Cons

• The tool doesn’t give you enough automation in IT processes, requiring you and your team to spend a lot of time and effort on routine tasks. This not only increases their workload but also makes their work less efficient.

• If you are looking for a cost-efficient solution, then this may not be a suitable cheaper alternative as it is expensive compared to other options. As a result, you with limited financial resources to invest can hinder the ability to keep the IT infrastructure up-to-date, secure, and responsive to your organization's needs.

Customer ratings

• Capterra: 4.8/5

2. Okta Workforce Identity

Okta Workforce Identity is a comprehensive identity and access management solution that enables your team to securely connect with the right resources with the right technology at the right time. This software helps in simple and secure access to resources anywhere.

Okta's single sign-on capability is an agile, modern, and reliable solution to identity and access management issues like lack of a centralized view. This application solution integrates with all devices and includes a full-featured federation engine and flexible access policy.

Pros

• Okta Workforce Identity solution simplifies the integration of various applications, even those not originally designed to work together, requiring your team to spend less time troubleshooting compatibility issues and focusing more on enhancing productivity.

• The tool centralizes all your applications into a single, easily accessible control hub, allowing your IT team to gain control, monitor, manage, and secure software assets efficiently from one place.

• The tool ensures that your software remains securely connected, regardless of location. This empowers you to maintain software integrity, enhance security, and accessibility, even in remote or diverse work environments.

Cons

• Occasionally, there may be delays in receiving push notifications. This inconsistency can hinder timely responses to critical events, making it challenging to maintain seamless operations and address issues promptly.

• The tool’s interface may feel outdated and less user-friendly. Your IT team may find it harder to navigate and use effectively, slowing their workflow and potentially leading to errors or inefficiencies.

• Operating at scale can be costly due to expensive API rate limiting tiers. This cost burden impacts your IT budget and resources, potentially limiting the scalability and flexibility of the software for managing and growing the business.

Customer Ratings

• G2- 4.4/5

• Capterra- 4.7/5

3. PingOne Cloud Platform

PingOne Cloud Platform offers cloud services that help in seamless, automated workflow across all of your organization's chosen identity systems and business applications.

Whether your organization just wants a single sign-on or a risk-based, adaptive authentication authority, starting with a Ping Identity solution package allows paying for only what the company needs and gives room to grow.

For organizations that require advanced capabilities and data isolation, Ping Identity also delivers a dedicated tenant option managed and hosted by Ping.

Pros

• Ping Identity provides an easy-to-navigate user interface, making it a suitable JumpCloud alternative. Your IT team can onboard new users swiftly, reducing training time and ensuring efficient software utilization. This also leads to fewer support requests and improved productivity.

• Having access to a responsive customer service and engineering support team means your team can quickly resolve any technical issues or inquiries. This minimizes downtime, ensures a smoother workflow, and enables your IT team to focus on strategic tasks instead of troubleshooting problems.

• Ping Identity's ability to manage multiple SSO logins simplifies user access management, empowering you to centrally control user authentication, enhancing security and compliance.

Cons

• Synchronization issues, especially in offline mode, can disrupt workflow continuity. Your IT team may need to invest more time and effort in troubleshooting these problems, leading to increased support requests and reduced productivity.

• A non-intuitive administrative interface makes it challenging for you to efficiently manage and configure the software. This often requires additional training and support for your IT team.

Customer Ratings

• G2- 4/5

• Capterra- 4.7

4. RSA SecurID Access

SecurID has everything your organization needs to address today's unprecedented challenges in directory services, like authentication, access management, and identity governance. This is done without compromising security, ease, and convenience.

SecureID helps to detect and respond to advanced attacks, manage user access control, and reduce risk, fraud, and cybercrimes.

Pros

• The tool is easy to set up on both desktop and mobile devices, allowing you to provide flexibility to your team.

• It provides three diverse options for generating token codes. This diversity equips your IT teams with multiple strategies to enhance security. Whether it's time-based codes, event-triggered codes, or alternative methods, this allows your IT team to adapt to various security scenarios effectively.

• It empowers your team with the ability to connect remotely to the network, eliminating the constraints of physical presence. This remote connectivity ensures that your IT team can promptly address security issues, perform updates, and monitor network activities.

Cons

• With this tool, your users are restricted to having only a few RSA access tokens. This limitation can lead to user frustration, access delays, and increased support requests. 

• The tool’s implementation and installation processes are challenging. As a result, your team may find it difficult to roll out the system smoothly across the organization.

Customer Ratings

• G2- 4.4/5

• Capterra- 4.6/5

5. OneLogin

OneLogin supports internal employees with agility and millions of external users with the same ease. This software application delivers unparalleled reliability to avoid major internet and data center outages.

The tool gives your IT admin confidence to deploy new technologies across the company at scale. The extensive app catalog, featuring over 6000 integrations, gives your IT team easy access to an extensive distribution network for provisioning enterprise applications to all employees.

Pros

• If you are looking for a budget-friendly solution, then this is a suitable cheaper alternative to JumpCloud. You can optimize your software spending, ensuring that you can invest in other critical areas of the IT infrastructure. 

• The tool provides simplified password management that relieves your IT team from the burden of dealing with password-related issues, such as resets and forgotten passwords. 

• It also provides versatile authentication options, enabling your team to tailor security measures to specific applications or user needs. This flexibility enhances security while maintaining user convenience, resulting in a more adaptable and secure IT environment.

Cons

• The tool requires frequent password changes that can lead to increased support requests for password resets. IT teams spend more time on routine password management tasks instead of focusing on more strategic IT projects, which can slow down productivity.

• With this tool, you may sometimes experience downtime, disrupting access to all associated software, causing widespread interruptions in operations, and requiring your IT team to respond quickly to mitigate the impact.

Customer Ratings

• G2- 4.3/5

• Capterra- 4.7/5

6. CyberArk Workforce Identity

CyberArk Workforce Identity offers the complete identity security platform to secure identities, be it of human or machine, from end to end. This application helps organizations overcome user authentication, authorization, and auditing challenges along with digital transformation.

With the tool’s flexibility to customize access to services through adaptable sections, your team can efficiently configure permissions and user access. This adaptability ensures that each team member only sees what's relevant to their role, enhancing security and simplifying user management.

Pros

• The platform's user-friendly interface makes IT management a breeze. Your IT teams can swiftly and easily oversee system settings, user accounts, and configurations, reducing the time and effort required for platform upkeep and allowing them to focus on more strategic tasks.

• The tool can easily scale up when needed is a huge advantage. IT managers can avoid overloading their systems and budgets with unnecessary resources, ensuring efficient resource allocation while adapting to the organization's growth and evolving needs.

• The tool supports SSO with SAML protocol and simplifies the deployment of multiple applications. As a result, your IT team can seamlessly integrate various software, enhancing productivity and user experience while maintaining robust security standards. 

Cons

• CyberArk provides poor customer support, leading to prolonged downtime, delayed resolutions, and increased workloads as your team attempts to troubleshoot problems internally. Ultimately, it hampers productivity and can damage the overall efficiency of the IT department.

• The tool’s restriction to specific vendors for provisioning software and services can be a significant hindrance. Your team may face limitations in choosing the best tools for the organization's needs, resulting in suboptimal solutions, increased costs, and challenges in meeting evolving business requirements.

Customer Ratings

• G2- 4.4/5

7. SecureAuth Identity Platform

SecureAuth's access management solution provides unified multi-factor authentication across all the applications and use cases while delivering a service and seamless user experience for nearly 25,000 global users.

With SecureAuth's Identity Platform, organizations can gather identity intelligence to make better access decisions by analyzing devices, locations, IP addresses, and behavior to better understand who wants access.

Pros

• With the tool’s user passwords on mobile devices, there's an extra layer of protection against unauthorized access. This minimizes the risk of data breaches and ensures the safety of critical information.

• Your IT teams gain the flexibility to use any device, whether it's a mobile phone or a PC, for generating two-factor authentication (2FA) codes. This convenience simplifies the authentication process and allows you to implement 2FA across a wide range of devices seamlessly.

• The tool provides a customization capability that can tailor the authentication process to the organization's specific needs, enabling your team to adapt security measures, and ensuring that security remains aligned with changing requirements and risks.

Cons

• You may face challenges when initially setting up user passwords on mobile devices. The complexity of implementation can require additional time and resources, potentially causing delays in deploying this security measure. 

• The tool may face network breakdowns that can result in inconveniences for your IT team. When relying on mobile devices for authentication, any network disruptions can hinder user access and workflow, leading to productivity losses. 

Customer Ratings

• G2- 4.4/5

• Capterra- 4.5/5

8. IBM Security Verify Access

IBM Security Verify Access, formerly known as IBM Cloud Identity, is a long-standing access management solution that aggregates dynamic user, device, and environmental context to automate risk protection and continuously authenticate any user to any resource.

Moreover, IBM Cloud Identity service offers a subscription to enterprise-class identity and access management capabilities in a cost-effective, timely, and agile, cloud delivery model.

Pros

• The tool provides easy integration capability, making you and your team save time and effort when different software and tools seamlessly work together. This means fewer compatibility issues, faster project implementations, and less stress for the IT team.

• With this tool, you can rest easy as it adds an extra layer of protection to your systems. It helps shield your valuable data from online threats, making it much harder for hackers to breach your defenses. 

Cons

• The tool has complex documentation, making it difficult for your team to understand how to set up, operate, or troubleshoot the software. This can lead to wasted time, increased frustration, and potential errors in implementation.

• Your team relies on efficient tools to manage systems smoothly. When the software administration performance is lacking, it slows down the entire IT operation. This means longer response times, lower productivity, and a greater workload for your IT team to cope with system inefficiencies.

Customer Ratings

• G2 - 4.3/5

• Capterra - 4.3/5

9. Duo Security

Duo Security is a cloud-based tool that helps you verify if users are who they say they are and makes sure their devices are secure. It offers different ways to confirm identities, like a simple tap, using two steps, receiving a text code, checking the device, or even calling in.

It offers a range of features that allow your IT admin to have centralized control over who can use applications and provide clear information about devices. It also helps with recovery if something goes wrong and lets you sign in with just one login (SSO). This helps your team to authenticate user identities and monitor device security to prevent unauthorized access to your organization's resources.

Pros

• With Duo Security, you can easily connect with other software or systems, streamlining workflows, improving efficiency, and allowing your IT team to focus on more strategic projects and enhancing overall productivity.

• The tool acts as a password manager, ensuring user data remains protected, and reducing the risk of data breaches and cyberattacks. It also fosters user trust and confidence in the system's security policies.

Cons

• Your iOS users may encounter problems with receiving push notifications, disrupting the verification process. This means your teams will need to allocate more time and resources to troubleshoot these issues, which can affect the overall user experience and slow down the verification process.

• Duo Security's mobile application has limitations on the number of accounts that can be used. It restricts your team’s flexibility in managing user access and may require constant monitoring and adjustments. 

Customer Ratings

• G2 - 4.5/5

Capterra - 4.7/5

About the author

Rohit Rao

Rohit works in the Community and Marketing Team of Zluri and is a strong advocate of community led growth.