Security & Compliance

  • 6 min read

JumpCloud vs SailPoint: Which IAM Tool is Suitable in 2024?

Team Zluri

21st September, 2023

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JumpCloud's IAM solution empowers your IT teams to manage and control identities efficiently, granting employees the appropriate level of access. Similarly, SailPoint's IAM solution equips your IT team with the ability to manage employee access permissions, maintain information security, oversee digital identities, and ensure compliance.

Both IAM tools offer distinct functionalities that you, as a CIO, must consider before deciding which solution best fits your organization's needs.

As a CIO, ensuring your organization has a robust identity and access management (IAM) solution is crucial. This will help you to protect sensitive data, streamline user access, and maintain compliance. 

Consider this scenario, you are the CIO of a mid-sized enterprise experiencing rapid growth. Your organization has diverse departments, each with varying security needs, and you're responsible for safeguarding critical data across different systems and applications. 

Which of the two would fit your IT team's needs? You cannot choose which tool to choose without comparing them in detail. You need to consider each distinctive feature carefully, which will help you choose the suitable IAM tool for your organization.

In this article, we will delve into the comparison between JumpCloud and SailPoint, to assist you in making an informed decision that aligns with your organization's unique IAM requirements.

JumpCloud vs SailPoint: 4 Factors to Compare Their IAM Capabilities

Let us see the various factors based on which the tools are compared for their IAM capabilities.

1. Solution categories

• JumpCloud is categorized as an identity lifecycle management (ILM), device management, access management, and identity and access management (IAM) tool.

• SailPoint is categorized as an identity governance and administration (IGA), identity and access management (IAM), and privileged access management (PAM) tool. 

2. User authentication

JumpCloud’s user authentication capabilities:

• Streamlined Single Sign-On (SSO): JumpCloud simplifies the user experience by providing a streamlined SSO. It allows your employees to access multiple applications and services using a single set of login credentials. 
  
  This eliminates the need for users to remember and manage multiple usernames and passwords, reducing the risk of weak passwords or password reuse. With JumpCloud's SSO, your users can seamlessly access the tools they need, improving productivity and minimizing frustration.

• Multi-Factor Authentication (MFA): JumpCloud’s MFA adds an extra layer of security by requiring users to provide additional verification, typically in the form of a one-time code or biometric authentication, in addition to their password. 
  
  By implementing MFA, your team significantly protects your organization's IT environment against unauthorized access, even if passwords are compromised. JumpCloud's MFA capabilities provide a strong barrier against identity theft and unauthorized account usage.

• Secure LDAP and RADIUS: JumpCloud offers Secure LDAP and RADIUS services, enabling secure authentication for legacy and non-web-based applications. LDAP (Lightweight Directory Access Protocol) and RADIUS (Remote Authentication Dial-In User Service) are commonly used protocols for user authentication. 
  
  With JumpCloud, your IT admin can securely authenticate users across a wide range of systems, applications, and network devices, irrespective of their location. This ensures that only authorized individuals can access critical resources, enhancing overall network security.

• Directory Insights and User Behavior Analytics: JumpCloud helps gain valuable insights into user activity. Your team can monitor and track user behavior patterns, detect anomalies, and identify potential security threats. 
  
  These capabilities provide you with the visibility needed to address security issues and enforce compliance policies effectively and proactively. By understanding user activity and identifying suspicious behavior, your team can swiftly respond to potential security breaches, mitigating risks before they escalate.

SailPoint’s user authentication capabilities:

• Single Sign-On (SSO): SailPoint's SSO functionality enables users to securely access multiple applications and systems with just one set of credentials. By reducing the number of passwords that users need to remember, SSO enhances convenience and minimizes the risk of weak or reused passwords. 

• Multi-Factor Authentication (MFA): To bolster security, SailPoint supports MFA, which helps mitigate the risk of unauthorized access, significantly enhancing the protection of your organization's valuable assets.

• Adaptive Authentication: SailPoint's adaptive authentication capabilities are designed to dynamically adjust the authentication requirements based on various factors, such as user behavior, device information, and location. 
  
  This intelligent approach allows your team to implement context-aware authentication, granting access or requiring additional verification based on the risk level associated with each authentication attempt. 

• Privileged Access Management (PAM): With SailPoint's PAM solution, your IT admin can establish granular access controls, enforce least privilege principles, and monitor and manage privileged user activities. By tightly controlling and monitoring privileged access, SailPoint helps reduce the risk of insider threats and data breaches.

3. Integration with other tools

JumpCloud's integration capabilities extend across various key areas, such as identity and access management, directory services, and SSO. These capabilities allow your team to centralize user identities and access control, simplifying user provisioning, deprovisioning, and access management processes.

Let’s see how

• Robust IAM Integration: JumpCloud offers seamless integration with popular identity providers, such as Active Directory and LDAP, enabling your IT team to leverage the existing infrastructure while extending their capabilities. This ensures a smooth transition and simplified user management, eliminating the need for duplicative efforts and reducing administrative overhead.

• Comprehensive Directory Services Integration: JumpCloud integrates effortlessly with major directory services, including Azure AD and G Suite, creating a unified directory that synchronizes user data across various platforms. This enables your team to maintain consistent user-profiles and access control policies throughout their ecosystem, improving operational efficiency and enhancing security.

• Extensive SSO Integration: JumpCloud's SSO integration capabilities allow users to securely access multiple applications and services with just one set of credentials. By integrating with leading SSO providers like Okta and Azure AD, JumpCloud ensures a seamless user experience while your IT teams can leverage the JumpCloud directory platform to streamline the provisioning and deprovisioning. 

While both JumpCloud and SailPoint offer integration capabilities, SailPoint's approach stands out in a few key ways:

Whether your team operates in a cloud-based, hybrid, or on-premises environment, SailPoint's platform integrates effortlessly, consolidating and harmonizing your identity data across diverse systems.

With pre-built connectors for a vast array of applications, such as enterprise resource planning (ERP), customer relationship management (CRM), human resources management systems (HRMS), and more, SailPoint simplifies and accelerates the integration process. This library significantly reduces the time and effort required to establish secure connections, ensuring smooth and efficient data flow.

Moreover, SailPoint’s integration capabilities provide out-of-the-box connectors for popular cloud platforms, including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). This empowers your team to securely manage identities across cloud-based applications, ensuring consistent access controls and reducing the risk of unauthorized access.

4. Pricing and ratings

JumpCloud's Pricing Models:

JumpCloud offers flexible pricing models tailored to meet the diverse needs of organizations. Their pricing structure revolves around two primary models: user-based and enterprise.

• User-based pricing model: JumpCloud's user-based pricing model is designed to scale with your organization's size and requirements. With this model, you pay based on the number of users who need access to the platform. 
  
  Under the user-based pricing model, you can access JumpCloud's comprehensive solutions, including user provisioning, access management, and more. 

• Enterprise pricing model: JumpCloud's enterprise pricing model caters to larger organizations with complex IT environments and unique requirements. This model offers customized pricing based on factors such as the number of users, devices, and advanced feature requirements. 
  
  The enterprise pricing model provides additional advanced features like system management, cross-platform authentication, and device policy enforcement. 

SailPoint’s pricing model:

• Customized pricing models: SailPoint offers flexible pricing models tailored to your organization's specific needs. Whether your organization is a small or a large enterprise, SailPoint has pricing options that allow you to scale your identity management solution as your business grows.

• Subscription-based pricing: This model allows you to pay a fixed recurring fee based on the number of users or identities you need to manage. It allows for predictable budgeting and ensures you access SailPoint's powerful identity management platform without any unexpected costs.

• Enterprise-level pricing: This pricing model considers your organization's scale and complexity, allowing you to customize the solution to meet your specific needs. 

• Value-based pricing: SailPoint also offers value-based pricing, which is particularly suitable for organizations seeking to maximize the return on their identity management investment. It ensures that you pay based on the value you receive, fostering a mutually beneficial partnership with SailPoint.

Customer ratings of JumpCloud:

• G2: 4.5/5

• Capterra: 4.7/5

Customer ratings of SailPoint:

• G2: 4.4/5

• Capterra: 4.2/5 

Enhance Your Organization’s Access Management Capabilities with Zluri

Are you struggling to overcome the access management challenges your IT teams face? Your search ends here with Zluri, a powerful platform designed to meet your team's access management requirements. What makes Zluri stand out? It ensures seamless and timely provisioning of access rights to authorized individuals, empowering your IT admins to manage access levels as needed effortlessly.

With Zluri, your team accesses a centralized platform that streamlines user identity and access policy management. It enables control over authentication and authorization procedures and facilitates monitoring of user behavior and compliance tracking.

Imagine you've just hired a new employee. With Zluri, their information, like email addresses, becomes securely linked to their digital identity. It allows your IT admin to effortlessly confirm their identity and grant them the appropriate access to SaaS apps and data. This prevents identity theft and safeguards your crucial data from security breaches.

Monitoring the entire access management process can be challenging, but Zluri makes it a breeze. Your team can easily track each employee's access activities and permissions from a centralized dashboard. This includes monitoring which applications they have access to, login and logout timings, assigned permissions, and more. 

By doing so, Zluri empowers your IT team to promptly identify suspicious activities, such as unauthorized access attempts, and take immediate actions or security measures to protect sensitive app data from breaches or cyberattacks.

But that's not all—Zluri also simplifies the process of granting, modifying, and revoking access for your IT admin. Zluri fetches employee data and updates it in the dashboard by seamlessly integrating it with your HR system. This enables your IT admins to verify employee identities during onboarding, mid-lifecycle changes, and offboarding, ensuring secure and efficient access management.

Furthermore, Zluri conducts regular IT audits and generates curated reports, providing valuable insights into employee and application activity. These reports cover events such as group creation, logins, logouts, and changes to user profiles. 

Additionally, Zluri generates security event reports highlighting failed login attempts, suspicious login activities, and changes to security policies. Armed with this information, your IT team can proactively prevent security breaches and safeguard your organization's sensitive data.

Now that you've discovered how Zluri can revolutionize your organization's access management, why hesitate? Schedule a demo today and experience how it meets all your IT team's requirements firsthand. 

About the author

Team Zluri

Team Zluri